Shipping Policy

This Shipping Policy applies to orders placed with Lenticular Frame, operated by Mustafa Nova LLC.

Our company is based in the United States, and our products are sourced and shipped from Türkiye.

Processing Time

Orders are typically prepared and handed over to the shipping carrier within 1 to 3 business days.

Processing times may be extended during peak periods, holidays, or due to operational circumstances beyond our reasonable control.

Estimated Delivery Time

Estimated delivery time is generally 9 to 14 business days after shipment.

Because orders are shipped internationally, occasional delays may occur due to weekends, customs procedures, carrier operations, weather conditions, or other transit-related issues.

Shipping Carriers

We work with different shipping partners depending on the destination, package type, and operational availability. For this reason, a specific carrier cannot be guaranteed for every order.

Shipping Scope

We currently serve customers in the United States.

Customs and Import Costs

Any applicable customs-related costs associated with the shipment are covered by us unless otherwise stated at checkout.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at the time of purchase.

We are not responsible for delays, failed deliveries, or additional costs resulting from incomplete, incorrect, or outdated shipping information provided by the customer.

Order Changes

Once an order has been shipped, it cannot be cancelled, modified, or redirected.

If you need assistance before shipment, please contact us as soon as possible at sales.motionframe@gmail.com.